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Here
is what some of Your Web Developer's clients had to say about our Customer
Service. Michael
Riddle, former President of The Emergency Necklace Company Sue
Marshbanks, Owner of The Pipe Den, Vero Beach, FL Nick
E. Krause, of ChildPAL Anytime I had a question, no matter how basic I thought the question was Your Web Developer was very prompt and courteous in answering. Not only did they answer, they explained in detail why certain things would work and would not work. I was often sent links to the development site for approval. If there was something I wanted to change, they immediately changed it and provided wonderful customer service. I would have no problem with referring business to Your Web Developer. I feel confident that all customers are treated as wonderfully as I was. In addition, Your Web Developer definitely realizes that they work for the customer and take that to heart." Mary
Ann Cavanagh creator of Hooray For Elfie Margaret
James, former President of HIPjobs.net Danny
Goldstein, Vice President of The Hutton Group, Inc. We
then hired a "Professional Web Site" design company. I told them exactly
what we wanted and showed them my designs on paper. (I have been a
commercial artist for 20 years). All they had to do was copy/paste
my design onto a website.... NOTHING!!! I got something that looked
like some little kid did it. We stopped giving people our Web Site
Address because we were too embarrassed to have our clients see it
the way it looked. After spending a few hours going through every site in the portfolio, I decided to send a note to the company which had created all these fantastic sites. My letter was answered that same morning, after which I picked up my phone and called Your Web Developer..... That was on a Friday morning. We communicated all through that weekend, back and forth, and by the following Tuesday we had our site. YWD had designed it from scratch. Since our new web site was launched, I have been able to cut out work force by 2-3 office employees. The ones left now tell our applicants to log on to our website, fill in the form needed and submit it to us. This has saved our office personnel and our consultants hours of time. Another time saving feature is that applicants can download sample resumes, documents and forms directly off our web site. We used to spend a great deal of time and money to mail these items, wait until the applicants received them, filled them and sent them back. Now, we get them back the same hour! One of the best things about working with Your Web Developer . Availability!!! I, and the rest of my staff can ALWAYS reach them. They go out of their way to make sure that the job is done the way we, the customer, are 100% satisfied. In my absence, they have stayed on the phone for hours making sure that a member of my staff posted some new jobs on the site correctly, or instructed some other employee as to set up his or her E-Mail box. What is this kind of commitment and service worth to your company? Sincerely,
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